Orders, shipment and returns
Orders, shipment and returns policy.
If you place an order, we really appreciate your confidence, and we will try to execute your order as good as possible.
Please keep in mind that we are a very small company. We are not promising a 24h delivery. We cannot hire an employee, not even a badly paid one, just for packing and sending our products. Worst case, it can take up to a week before your order is processed, packed and shipped.
But it'll be worth the wait!
Shipping costs are set at € 6,95, and will be visible when you checkout your cart, before ordering.
For our shipment we collaborate with BPost, the Belgian Postal services.
Items can be returned within 30 days of receipt. We'll pay you back the way you made the payment. Conditions: the item must be new and unused (not even mounted), with the original packaging, labels and tags.
The customer has to pay for the shipping of the returned item, and is responsible if the item does not arrive to our facility, so we hardly recommend to use a tracking shipping option if you need to return any product.